Turn concerns into sales
Let our smart chat resolve all your customers issues by recommending relevant products, guiding users toward a sale, and providing instant support.
Support your customers automatically
Instant support
Quick response to boost your customer satisfaction. Answer common questions instantly and reduce wait times for your customers. Free up your team to focus on higher-value work.
24/7 availability
Never miss a query, even outside business hours. Be available whenever customers reach out, day or night. Capture leads and requests even when your business is closed.
Personalized conversations
Make customers feel valued with responses that reflect your style. Keep your brand voice consistent across every interaction. Deliver helpful, natural replies that feel human.
Reclaim your time with new AI Assistant
People expect fast, accurate and engaging replies, which takes up valuable time. Let IKOL Chat handle these interactions! It is more than a tool and works like part of your team. It learns, adapts and responds with a personal touch.
Customers receive helpful and natural responses that reflect your business, even when you're not online. Just set the tone, and let the chat take it from there.
Make every chat fit your client
IKOL helps your business maintain its unique identity by customizing chat tones, teasers, and knowledge bases, ensuring every interaction aligns with your brand.
Choose the appropriate tone for your chat conversation, from friendly and professional to more sales-oriented.
Make every chat fit your client
IKOL helps your business maintain its unique identity by customizing chat tones, teasers, and knowledge bases, ensuring every interaction aligns with your brand.
Convert chats into reservations and leads
Easily book services and access links directly through chat. Contact details like emails and phone numbers are automatically captured from conversations, with all leads saved straight into your management system. Let the chat collect and organize customer information for you, and your team can respond faster with everything they need in one system.
- AI-enhanced lead extraction
- Easy service booking
- Comprehensive CRM integration
Keep in touch with mobile chat
Stay connected with customers on the go using our mobile app. Respond to messages, manage conversations, and capture leads wherever you are. It’s simple, fast, and feels just like the messaging apps you already use, with your conversations synced across devices automatically.
- Keep in touch while on the move
- User-friendly interface
- No technical skill required
Save time by using pre-written responses
Prepare responses for common questions in advance and send them with just one click. This saves you time without sacrificing quality, speeds up communication, and ensures you always provide fast, accurate information. Your customers get the answers they need, right when they need them.
Improve your team communication
Communicate with your team in real-time to share updates, collaborate, and report on service. Keep everyone aligned with shared conversations and task updates, so nothing falls through the cracks.
Quick access to information makes work easier, speeds up reporting, helps your team make better decisions, and lets you deliver better service to your customers.
Discover all the tools you need
With IKOL, you get a personal business page with chat built-in, a custom domain, booking and many other tools that will to help you grow and succeed.
Got questions? We’ve got answers!
Yes, you can save pre-written responses to quickly reply to common questions, saving time and ensuring fast, accurate replies.
