Turn customer questions into sales

Help customers with AI website chat

Let our smart chat resolve all your customers issues by recommending relevant products, guiding users toward a sale, and providing instant support.

Get started free
Dashboard of an AI assistant with behavior settings and a live chat preview showing product suggestions.
Customer communication

Support your customers automatically

Instant support

Quick response to boost your customer satisfaction. Answer common questions instantly and reduce wait times for your customers. Free up your team to focus on higher-value work.

24/7 availability

Never miss a query, even outside business hours. Be available whenever customers reach out, day or night. Capture leads and requests even when your business is closed.

Personalized conversations

Make customers feel valued with responses that reflect your style. Keep your brand voice consistent across every interaction. Deliver helpful, natural replies that feel human.

Reclaim your time

Let AI Assistant answer customer questions

People expect fast, accurate and engaging replies, which takes up valuable time. Let IKOL AI Chat handle these interactions! It is more than a tool and works like part of your team. It learns, adapts and responds with a personal touch.

Customers receive helpful and natural responses that reflect your business, even when you're not online. Just set the tone, and let the chat take it from there.

Sign up for free
Smiling person leaning back at a desk while a chart titled "Tickets Resolved by AI" shows a sharp rise from January to March.
Make every chat fit your client

Customize your chat's personality and knowledge

IKOL helps your business maintain its unique identity by customizing chat tones, teasers, and knowledge bases, ensuring every interaction aligns with your brand.

Customize the tone

Choose the appropriate tone for your chat conversation, from friendly and professional to more sales-oriented.

Equip AI with your knowledge

Choose teasers and follow-ups

Set your availability

AI assistant behavior settings panel with sliders for tone and response length, and options for handling tough customers and contact requests.
Make every chat fit your client

Customize your chat's personality and knowledge

IKOL helps your business maintain its unique identity by customizing chat tones, teasers, and knowledge bases, ensuring every interaction aligns with your brand.

Customize the tone

Choose the appropriate tone for your chat conversation, from friendly and professional to more sales-oriented.

AI assistant behavior settings panel with sliders for tone and response length, and options for handling tough customers and contact requests.

Equip AI with your knowledge

Choose from a variety of pre-prepared knowledge bases for different industries, or create your own with product insights, company stories, and FAQs. This allows your AI to provide not only answers but also valuable information, showcasing your brand’s expertise.

Dashboard screen showing an AI Assistant knowledge base with a list of policy and procedure documents.

Choose teasers and follow-ups

Customize the teaser your client sees when they launch your chat to align with the message you want to convey. You can also adjust follow-up questions to speed up communication and highlight the most frequently asked questions.

Chat settings screen showing teaser and follow-up configuration for an AI assistant conversation widget.

Set your availability

Set the hours for your chat’s availability, ensuring communication happens at your preferred times.

Interface screen showing AI Assistant chat settings with business opening hours schedule for Oaknerra Service Solutions.
Capture new leads

Convert chats into reservations and leads

Easily book services and access links directly through chat. Contact details like emails and phone numbers are automatically captured from conversations, with all leads saved straight into your management system. Let the chat collect and organize customer information for you, and your team can respond faster with everything they need in one system.

  • AI-enhanced lead extraction
  • Easy service booking
  • Comprehensive CRM integration
Interface mockup showing a new lead notification and a chat conversation between a customer named Lucas and an agent named Emma.
Keep in touch from anywhere

Manage website chats from the mobile app

Stay connected with customers on the go using our mobile app. Respond to messages, manage conversations, and capture leads wherever you are. It’s simple, fast, and feels just like the messaging apps you already use, with your conversations synced across devices automatically.

  • Respond while on the move
  • Manage conversations from your phone
  • Keep chats synced across devices
Mobile-style blue gradient screen with a notification bubble saying 'New chat!' next to a green bell icon.
Quick responses

Save and send pre-written responses

Prepare responses for common questions in advance and send them with just one click. This saves you time without sacrificing quality, speeds up communication, and ensures you always provide fast, accurate information. Your customers get the answers they need, right when they need them.

Illustration of a customer support chat showing quick-reply suggestions for rescheduling an appointment.
Coordinate with employees

Communicate with your team through chat

Use team chat to share updates, collaborate, and report on service. Keep everyone aligned with shared conversations and task updates, so nothing falls through the cracks.

Quick access to information makes work easier, speeds up reporting, helps your team make better decisions, and lets you deliver better service to your customers.

Learn more
Messaging app interface showing a brief conversation about a work update, including a shared photo of an indoor air conditioner above potted plants near a window.
Other features

Manage your business and website in one place

With IKOL, you get a personal business page with chat built-in, a custom domain, booking, and many other tools that will help you grow and succeed.

Learn more
Dashboard menu with rounded white tiles showing blue icons and labels like Marketing, Sales, Website, Invoices, Products, Services, AI Assistant, Chat, Team, Reports, Calendar, Notifications.
faq

Got questions? We’ve got answers!

Can I save pre-written responses for my regular chat?

Yes, you can save pre-written responses to quickly reply to common questions, saving time and ensuring fast, accurate replies.

Is it possible to change or customize the chat greeting message?

Can I block rude visitors?

Can I use chat to communicate with my team?

How do I add chat to my IKOL website?

How do I add IKOL chat to my website if I have my own?

Minimalist FAQ banner with large blue letters on a white background with soft abstract shapes and icons.
faq

Got questions? We’ve got answers!

Can I save pre-written responses for my regular chat?

Yes, you can save pre-written responses to quickly reply to common questions, saving time and ensuring fast, accurate replies.

Minimalist FAQ banner with large blue letters on a white background with soft abstract shapes and icons.

Is it possible to change or customize the chat greeting message?

Yes, you can customize the greeting message in the chat settings. You can also add follow-up questions to improve communication with your clients.

Minimalist FAQ banner with large blue letters on a white background with soft abstract shapes and icons.

Can I block rude visitors?

Yes, you can block rude or irritating visitors to avoid wasting your time and ensure a positive experience for your team.

Minimalist FAQ banner with large blue letters on a white background with soft abstract shapes and icons.

Can I use chat to communicate with my team?

Yes, you can chat with your team members, share updates, and report service execution in real-time, improving coordination and service delivery.

Minimalist FAQ banner with large blue letters on a white background with soft abstract shapes and icons.

How do I add chat to my IKOL website?

If you have a website on IKOL, the chat feature is already included. Simply sign up, and your personal business page will have chat embedded.

Minimalist FAQ banner with large blue letters on a white background with soft abstract shapes and icons.

How do I add IKOL chat to my website if I have my own?

If you're using WordPress, simply download the IKOL plugin and follow the instructions. If you're not on WordPress, just paste our provided script onto your website.

Minimalist FAQ banner with large blue letters on a white background with soft abstract shapes and icons.
get started now

Launch your website with online chat today

Get started
  • No credit card required